Maxcare Hospice brings comfort-focused hospice care to the place your loved one calls home: a private home, a board and care home, assisted living or a skilled nursing facility, across Orange County. We are a Vietnamese American family-owned hospice in Westminster, Medicare-certified and ACHC-accredited. Our team speaks English and Vietnamese, and we have one Korean-speaking nurse.
Questions? Call (714) 844-7777. Nurses are on call 24/7. Office: Mon–Fri 9:00 AM–5:30 PM.
You can call us yourself; we check eligibility and work with your doctor. You don’t have to wait for a doctor or hospital to bring up hospice. A doctor’s order and a physician’s certification are still required before hospice care begins, and our team helps with that step. See hospice eligibility guidelines.
What hospice care at home includes
Your loved one’s care team includes nurses, hospice aides, a medical social worker, a chaplain and trained volunteers, and they work with your loved one’s own doctor and our hospice medical director. For patients who qualify, the Medicare Hospice Benefit covers care related to the terminal illness, including medications for pain and symptoms and medical equipment. Does Medicare pay for hospice at home? · What to expect · The first 48 hours of hospice at home
The 4 Medicare levels of hospice care
Medicare defines four levels of hospice care. The hospice team and the doctor choose the level that fits your loved one’s needs, and it can change from day to day. Read our full guide to the 4 levels of hospice care.
1. Routine home care
This is the most common level. The hospice team visits on a schedule wherever your loved one lives, manages pain and symptoms, helps with personal care and teaches the family what to expect. Between visits, a nurse is a phone call away 24/7. Physical care · Emotional care · Spiritual care
2. Continuous home care
During a short crisis, such as pain or breathing that is hard to control, Medicare allows hospice to provide mostly nursing care at home for extended hours, so your loved one can stay home instead of going to the hospital. It is used only for as long as the crisis lasts. Learn more
3. General inpatient care
When pain or other symptoms can’t be managed at home, hospice can arrange a short stay in a Medicare-approved inpatient setting (a hospital, hospice inpatient unit or skilled nursing facility). When symptoms are under control, care returns home. Learn more
4. Inpatient respite care
Caregiving is hard work. Respite care gives the family caregiver a break: your loved one stays in a Medicare-approved facility for a short time, up to 5 days at a time, and there can be a small copay. Respite care for caregivers
Where we provide hospice care
We care for families across Orange County, including Westminster, Garden Grove, Santa Ana, Fountain Valley, Huntington Beach, Anaheim and Irvine, plus parts of the Inland Empire and South Los Angeles County. See all the cities we serve.
Gia đình Việt: Chăm sóc hospice tiếng Việt · Korean: Korean-speaking hospice nurse · Veterans: Hospice care for Veterans (We Honor Veterans 4-Star partner)
Hospice care questions families ask
Can our family call hospice ourselves, or does the doctor have to call first?
You can call us yourself; we check eligibility and work with your doctor. You don’t have to wait for a doctor or hospital to bring up hospice. Hospice still needs a doctor’s order and a physician’s certification before care begins, and our team helps with that step. Call (714) 844-7777; nurses are on call 24/7.
Does Medicare pay for hospice at home in Orange County?
Yes, for patients who qualify. The Medicare Hospice Benefit (Part A) covers hospice care related to the terminal illness at home, including nurse and aide visits, medications for pain and symptoms, and medical equipment. Families usually pay little or nothing; there can be a small copay for some medications and for respite care. Medi-Cal also covers hospice. Call (714) 844-7777 and we’ll check your loved one’s coverage.
What are the four levels of hospice care?
Medicare defines four levels: routine home care (regular visits where the patient lives), continuous home care (mostly nursing care at home for extended hours during a short crisis), general inpatient care (short-term care in a Medicare-approved inpatient setting when symptoms can’t be managed at home), and inpatient respite care (a short facility stay so the family caregiver can rest). The hospice team and the doctor decide which level fits the patient’s needs, and it can change.
Can we reach a hospice nurse at night or on weekends?
Yes. Maxcare Hospice nurses are on call 24/7 at (714) 844-7777. Our office is open Monday–Friday, 9:00 AM–5:30 PM.
Do you have Vietnamese- or Korean-speaking hospice staff?
Yes. Our team speaks English and Vietnamese, including RN and LVN nurses, aides and office staff, and we have one Korean-speaking nurse.
More questions? See our full Hospice Care FAQ, or call (714) 844-7777.
More questions? See our full Hospice Care FAQ.
